|
|
|
Company description:: Hösbach (Germany), February 17th, 2004 – ASC, a leading global provider of integrated communications recording and quality monitoring solutions with over 20,000 customers worldwide today announced the opening of its new Federal Government Division which will be dedicated to responding to the government’s expanding needs for secure voice and data recording solutions.
This new division will be managed by Terry Mc Manus, who brings over 25 years of sales and management experience to this new organization. Terry will take on the role of ASC’s government liaison and Director of ASC’s U.S. Federal Government Sales Division. Terry worked for Lanier Worldwide from 1977 to 1995, where he managed the sales and support activities in the Northeast Region. From 1996 to 2003, he joined Pitney Bowes where he managed numerous District and Regional operations prior to his most recent appointment as Manager of Federal Government Sales.
“Terry brings a wealth of experience and a very successful track record to the organization,” noted Tony Procops, Senior Vice President ASC telecom L.P., “we look forward to working with all governmental agencies to satisfy their diverse recording needs.”
Ends
About ASC
ASC is a leading global provider of integrated communications recording and quality monitoring solutions for contact centers, financial institutions, public safety and government organizations, with nearly 40 years experience in the communications industry. ASC has over 20,000 installations in more than 60 countries.
Focused on quality, liability and risk management, ASC’s communications recording solutions provide recording, evaluation and analysis of all electronic communication and interaction of telephone (including VoIP), fax, e-mail, web chat/ browsing and desktop computer activity in both traditional and Web based environments.
ASC’s quality monitoring solutions effectively capture, evaluate and improve the performance of contact center interactions and the quality of the entire customer experience. The browser-based products are easy to access, use and deploy and increase productivity and customer loyalty while decreasing staff turnover, customer defections and security risks.
With subsidiary companies in the United States, Great Britain, France, The Netherlands, Switzerland and selected distribution partners, ASC operates in more than 60 countries worldwide. ASC’s integration partners include leading providers such as Alcatel, Avaya, MITEL, NEC, Nextira One, Nortel, Siemens and Tenovis, allowing customers to easily implement ASC solutions in almost every environment.
Additional information about ASC and its complete product line can be accessed on the World Wide Web at http://www.asctelecom.com
For more information, contact:
USA
ASC telecom L.P.
4 Gannet Drive, Suite 100 A · White Plains, NY 10604 · USA
Phone: +1 914 644 6444
Fax: +1 914 644 6446
E-Mail tprocops@ascamerica.com
Contact: Tony Procops, General Manager
EMEA
ASC telecom AG · Seibelstraße 2 · 63768 Hösbach · Germany
Phone: +49 6021 5001-264
Fax: +49 6021 5001-310
E-Mail k.henkel@asc.de
Contact: Katrin Henkel, Communications & Public Relations
THIS RELEASE HAS BEEN DISTRIBUTED BY WEBITPR (www.webitpr.com)
Disclaimer:
Whilst WebitPR Ltd endeavour to ensure the accuracy of the information contained in this Release, WebitPR Ltd cannot accept any liability for:-
• the inaccuracy or otherwise of any information contained in this Release; or
• any loss liability or expense which may be suffered by any party in consequence of acting or omitting to act as a result of any information contained in or omitted from this Release; or
• any loss or suffering which may be caused by or to any party either as a result of the information contained in this Release or such information contained in this Release being inaccurate or otherwise misleading.
In the event that any information contained in this Release is inaccurate or misleading then please contact WebitPR at the above e-mail address.
|
|
|
|
|
|
|
|
|
|
|
Other Companies at Real-Yellowpage in Technology category
|
|
|
| Solcara and LexisNexis unite to launch innovative news monitoring tool More... |
|
|
|
|
| ISI, a tech company specializing in eSubmissions Software & Services, hires Peggy Boe for new Medical Writing Division More... |
|
|
|
|
| Faster, Accurate Data Entry for GoldMine Community More... |
|
|
|
|